Effective Date: October  2024

DB Vault, LLC ("DB Vault," "we," "us," or "our") is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use, share, and protect that information, and your rights regarding your personal data. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect certain personal information from you when you visit our website, create an account, make a purchase, or contact us. The types of information we collect may include:

• Personal Information: Name, email address, shipping address, billing address, and phone number.
• Payment Information: Credit card details or other payment methods, which are processed through secure third-party payment gateways.
• Order Information: Product orders, shipping details, and transaction history.
• Automatically Collected Information: IP address, browser type, device information, pages viewed, and other technical data through cookies or similar technologies.

2. How We Use Your Information

DB Vault collects and uses your personal information for the following purposes:

• Order Fulfillment: To process, fulfill, and ship your orders, and to provide customer support related to your purchase.
• Payment Processing: To securely process payments for the products you purchase.
• Communication: To send you updates about your orders, respond to inquiries, or notify you about important changes to our policies or services.
• Marketing and Promotions: To send you promotional offers and updates about new products, but only with your consent where required.
• Improvement of Services: To enhance and improve our website and services based on user preferences and feedback.
• Legal Compliance: To comply with legal obligations or to defend our legal rights in case of disputes.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, customer support, and marketing. These parties are bound by contractual obligations to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a legal obligation, enforce our Terms of Service, or protect our rights or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of DB Vault LLC, your information may be transferred to the new owner, who will continue to protect your information according to this Privacy Policy.

4. Cookies and Tracking Technologies

DB Vault uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information, such as pages visited, preferences, and cart activity.

• Types of Cookies: We use essential cookies for functionality, performance cookies to understand how our site is used, and marketing cookies for personalized promotions.
• Managing Cookies: You can manage or disable cookies through your browser settings, though doing so may limit certain functionalities on our website.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website uses SSL encryption to secure payment transactions. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal information:

• Access and Update: You can access and update your account information by logging into your account on our website.
• Delete Your Data: You may request that we delete your personal information, subject to any legal obligations we must comply with.
• Opt-out of Marketing: You can opt-out of receiving marketing emails by following the unsubscribe instructions in any promotional email we send.
• Request Information: You can request a copy of the information we hold about you by contacting us directly.

To exercise any of these rights, please contact us at hello.dbvault@gmail.com.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. For example, we retain order and transaction data to fulfill legal, financial, or auditing requirements.

8. Children's Privacy

D BVault’s Services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

9. International Users

DB Vault LLC is based in the United States. If you are accessing our Services from outside the U.S., please be aware that your information will be transferred to, and processed in, the U.S. By using our Services, you consent to this transfer.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will revise the "Effective Date" at the top of this page and notify you of significant changes through our website or by email. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

DB Vault LLC
900 Commonwealth Place PMB Virginia Beach, VA 23464
hello.dbvault@gmail.com